Client FAQ - Atlanta Property Management

WEGO Client Frequently Asked Questions

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  • How do I commission WEGO Management to manage my investment?

To request management service please contact WEGO owner services at (800).537.WEGO ext 2 or by email at info@wegomanagement.com. Before we will accept management of any new property, we visit the property and determine that our services and management strategy will best suit your investment.

  • What types of properties and what areas of the greater Atlanta area will WEGO manage?

WEGO's portfolio currently consists of investments located anywhere in the greater metro Atlanta area. Along with our management of single family investments, we also manage local duplexes, four-plexes, and apartment complexes.

  • What are the benefits of choosing WEGO Property Management as my management partner in Atlanta, Ga?

WEGO manages our entire portfolio as if each property is an investment that we are personally invested in. We constantly strive to better our practices and provide our clients with the best service and management experience possible. We provide our clients with the most responsive, pro-active management team that the Atlanta market can provide to investors along with 24 hour online account access.

  • When will I receive my rental income?

In an effort to provide our clients their income as early in the calendar month as possible, all distributions are sent out on the 20th of every month along with the appropriate accounting for each individual property. Accounting for properties can be accessed 24 hours a day through our online management software. Funds will be sent via USPS or by direct deposit.

  • What if my resident hasn't paid rent prior to the cut-off for monthly distributions on the 20th?

Any income received after 12:00 pm on the designated cut-off day will be held in our client funds account until the following month's distributions. If you would like to receive your funds after the 20th of the month but before the next month's distribution there will be a $25 processing fee and a check will be mailed out to you within 24 hours of the written request.

  • How can I get a more in depth look at the accounting for my property?

Please visit www.wegomanagement.com and log in to your online owner account (small Icon shaped like a puzzle on home page). Once logged in, please visit the reports section of our software. You can view and download several different reports from this page of our site. If you would like additional reports, please contact our office and we will generate the requested information (additional fees may apply).

  • How will my home be marketed?

WEGO Property Management advertises all of our properties through several highly trafficked rental websites and MLS's. In addition to a very strong internet marketing presence, we have worked hard to gain leads by building a very strong reputation with local realtors and builders in the Atlanta area. Many of our techniques for acquiring the very best of Atlanta tenants is our relationships with corporate relocations departments and Insurance temporary housing departments.

  • What is the screening process for potential residents?

Once a complete resident application has been submitted our staff will verify criminal, credit and resident rental history. We will also verify income, contact current employer and check rental references.

  • Should I accept pets?

WEGO advises our clients to accept residents that have pets. In the event that we locate a resident that has pets we will collect an additional pet deposit to cover any damage that could potentially be done. Restrictions can be set per the owners preference (i.e. dogs under 25lbs).

  • What is the average age of renters in Atlanta, Ga.

Atlanta, Ga is known nationally for having a diverse population; however our tenants range anywhere from 25 to over 60 years old. Our portfolio's average tenant is in their late 20's to early 30's.

  • Why do these residents choose to lease as opposed to owning?

Lender requirements have gotten much more stingent recently, therefore, taking many would be buyers and forcing them to once again lease. Many residents also choose to rent for the freedom of choosing school districts, the current status of their employment, or for the chance to move to Atlanta and "get to know" the city.